Call us today 1-833-423-9829
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a form or enter information on our site.
Provide us with feedback on our products or services
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, or loss. We only provide articles and information. We never ask for credit card numbers.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Payment Information & Credit Card Security
We may collect payment information, including credit card details, when processing payments for services.
Credit card transactions are processed through secure third-party payment gateway providers that utilize industry-standard encryption and security protocols. Hardings Painting and Hardings Services Inc. do not store full credit card numbers on our internal servers unless specifically required for authorized payment processing purposes through secure systems.
We make commercially reasonable efforts to ensure that any payment information transmitted through our website or authorized payment platforms is handled securely and in accordance with applicable payment processing standards.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Text Messaging (SMS/MMS) – Canadian Compliance
In accordance with Canada’s Anti-Spam Legislation (CASL), Hardings Painting is committed to protecting your privacy when it comes to commercial electronic messages, including text messaging (SMS/MMS).
We may send you text messages to confirm appointments, provide project updates, offer promotions, or request feedback — but only in compliance with the following practices:
Consent-Based Communication
We will only send commercial text messages if you have provided either:
You may withdraw consent at any time by replying “STOP” to any message or contacting us at the email below. We will promptly remove you from further SMS communication.
Identification & Unsubscribe
Each message we send will:
Transactional Exemptions
Messages related strictly to service delivery (e.g., appointment confirmations or service updates you requested) are considered transactional and do not require prior consent — but still follow best practices for identification and opt-out availability.
Recordkeeping
We maintain records of all consent forms (including time, date, and method of opt-in) to ensure full compliance with CASL. Unsubscribe requests are also documented and actioned within 10 business days, as required by law.
Penalties for Non-Compliance
CASL carries substantial penalties for violations — including fines up to $10 million for businesses. We take your trust seriously and are committed to respecting your communication preferences.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
Artificial Intelligence (AI) & Data Protection
Hardings Painting and Hardings Services Inc. may utilize artificial intelligence (“AI”) tools and software to assist with administrative efficiency, customer service support, content creation, scheduling, estimating support, marketing analysis, and operational workflows.
We are committed to protecting client privacy and confidentiality in any environment where AI-assisted technologies may be used.
As part of this commitment:
While we take reasonable precautions to safeguard information, no digital platform, software environment, or electronic transmission method can be guaranteed to be 100% secure. By using our website or services, users acknowledge and accept these inherent technology-related risks.
If you have questions regarding our use of AI-assisted technologies or data handling practices, you may contact us directly using the contact information provided in this Privacy Policy.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
hardingsservices.com
2, 240007 Frontier crescent se
calgary, alberta t1x0r4
canada
support@hardingsservices.com
Last Updated: May 13, 2026
Canadian Privacy Compliance (PIPEDA)
Hardings Painting and Hardings Services Inc. are committed to complying with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”).
We collect, use, disclose, and protect personal information only for purposes that a reasonable person would consider appropriate under the circumstances. Personal information is handled in accordance with applicable privacy laws and industry best practices.
Users may request access to, correction of, or deletion of their personal information by contacting us using the contact information provided within this Privacy Policy.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
• Providing estimates and services
• Maintaining customer records
• Complying with legal, accounting, insurance, warranty, and tax obligations
• Resolving disputes and enforcing agreements
When personal information is no longer reasonably required, we make commercially reasonable efforts to securely delete, destroy, anonymize, or otherwise protect such information.
Job Site Photos, Videos & Marketing Content
During the course of providing services, Hardings Painting may take photographs or videos of project sites, completed work, or work in progress for purposes including:
• Quality assurance
• Project documentation
• Training
• Marketing and promotional materials
• Social media content
• Website portfolio displays
We make reasonable efforts to avoid displaying sensitive personal information, security systems, confidential documents, or identifying details in such materials.
If a customer wishes to request that specific project images not be used for marketing purposes, they may contact us directly and we will make reasonable efforts to accommodate such requests.
Third-Party Platforms & Integrations
In order to operate our business efficiently, we may utilize trusted third-party software providers and platforms for:
• Customer relationship management (CRM)
• Estimating and project management
• Payment processing
• Email communications
• Marketing and advertising
• Analytics and website optimization
• Scheduling and customer support
These providers may include, but are not limited to:
• Google
• Meta/Facebook
• Estimate Rocket
• Mailchimp
• Zapier
• WordPress
•WordPress
• Gravity Forms • Citrix/Progress Podio
• Live chat, chat box and customer communication platforms
These third-party providers may process or store information on servers located outside of Canada. By using our services or website, you acknowledge and consent to such processing where applicable.
We make reasonable efforts to work only with providers that maintain commercially reasonable privacy and security standards.
Employee & Subcontractor Confidentiality
Hardings Painting requires employees, subcontractors, franchise operators, and authorized service providers who may have access to customer information to maintain confidentiality and protect personal information in accordance with company policies and applicable privacy laws.
Access to personal information is limited to individuals who reasonably require such access to perform their duties or provide requested services.
General Security Disclaimer
No method of electronic transmission, digital storage, or internet-based communication can be guaranteed to be completely secure. While Hardings Painting makes commercially reasonable efforts to protect personal information, we cannot guarantee absolute security of information transmitted to or through our website, software systems, or third-party service providers.
Franchise Operators, Subcontractors & Service Providers
Certain services may be performed by independently owned franchise operators, subcontractors, or affiliated service providers operating under the Hardings Painting brand.
Personal information may be shared with such parties where reasonably necessary for estimating, scheduling, project management, customer support, warranty administration, or service delivery purposes.
All such parties are expected to maintain commercially reasonable confidentiality and privacy protections consistent with applicable laws and company standards.
Website Analytics, Cookies & Tracking Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to improve website functionality, measure marketing effectiveness, analyze traffic patterns, and enhance user experience.
These technologies may be provided by third-party platforms such as Google, Meta/Facebook, or other analytics and advertising providers.
Users may adjust browser settings to limit certain tracking technologies; however, some website features may not function properly if such technologies are disabled.
Sensitive Information Submission
Customers are encouraged not to submit highly sensitive personal information through website forms, email, live chat, text messaging, or other general communication channels unless specifically requested through secure methods authorized by Hardings Painting.
Cross-Border Data Storage & Processing
Personal information may be processed, transferred, or stored outside of Canada through third-party software providers or cloud-based systems used in the operation of our business. Information stored outside of Canada may become subject to lawful access requirements in foreign jurisdictions.
Policy Updates & Revisions
We reserve the right to modify or update this Privacy Policy at any time without prior notice. Updated versions will be posted on our website with a revised effective date.
Automated Communications
Communications may be sent manually or through automated systems for scheduling, reminders, estimates, follow-up, marketing, customer service, review requests, or operational support purposes
